OfferLab 隐私政策
最后更新时间:2026年7月
您的信任对我们非常重要,我们深知个人信息对您的重要性。我们根据适用法律法规制定本隐私政策,说明我们如何收集、使用、共享、存储、跨境传输和保护您的个人信息。本政策适用于中国及境外用户。
请您在使用本平台前仔细阅读本政策。使用本平台即表示您已阅读并理解本政策的内容。如您不同意,请停止使用。
一、我们收集的信息
我们坚持最小必要原则收集和使用您的个人信息,不会收集与提供服务无关的信息。
1.1 注册信息
当您注册账号时,我们会收集您的邮箱地址,用于创建和管理您的账号、登录验证及必要的服务通知。
1.2 简历与求职相关信息
当您使用简历优化或生成服务时,我们会收集:
- 您上传的简历文件(PDF、Word、TXT 或图片格式)
- 您提供的岗位描述(JD)及求职意向信息
- 您填写的个人信息(姓名、联系方式、教育经历、工作经历等)
- 个人照片(选填,用于简历排版)
1.3 支付信息
当您购买付费服务时,我们通过第三方支付服务商(Stripe)处理支付。我们不直接收集或存储您的银行卡号、信用卡号等支付账户信息,该等信息由支付服务商按照其隐私政策处理。我们仅保留交易记录(订单号、购买套餐类型、交易时间、交易金额),用于订单管理和客服支持。
1.4 自动收集的信息
当您访问和使用本平台时,我们可能自动收集:
- 设备信息(设备类型、操作系统版本、浏览器类型)
- 使用行为数据(页面访问记录、功能使用情况、操作日志)
- 网络日志(IP 地址、访问时间、请求记录)
上述信息通过第三方分析工具收集,用于产品改进、故障排查和使用统计。单独的设备信息和日志信息通常无法识别特定个人身份。
二、信息的使用方式
我们仅将您提供的信息用于以下目的:
2.1 提供核心服务:通过 AI 分析并生成优化后的简历内容,提供简历下载及历史记录查阅功能。
2.2 账号管理:验证您的身份,管理您的账号和订阅状态。
2.3 产品改进:分析使用数据以改进产品功能和用户体验。
2.4 安全保障:识别异常行为,防范安全风险,保护平台和用户安全。
2.5 客户服务:响应您的咨询、反馈和投诉。
我们不会将您的个人信息用于广告推送、用户画像,也不会用于 AI 模型训练,或任何与上述目的无关的用途。如我们将信息用于本政策未载明的其他用途,将依法事先征得您的同意。
三、信息的共享与披露
我们不会向第三方出售您的个人信息。以下情况下,我们可能与第三方共享您的信息:
3.1 第三方 AI 服务
为提供简历分析和优化服务,您上传的简历内容和 JD 内容会通过加密传输发送至第三方 AI 服务提供商(包含位于中国境外的服务商)进行处理,具体见第四条。这些服务商依据与我们签署的数据处理协议处理数据,不得用于约定以外的目的。
3.2 第三方支付服务
您的支付通过 Stripe 处理。Stripe 按照其自身隐私政策处理支付相关信息。
3.3 第三方分析工具
我们使用分析工具收集匿名化的使用行为数据,用于产品改进。这些工具不会收集您的简历内容或个人身份信息。
3.4 法律要求
在下列情况下,我们可能依法披露您的个人信息而无需事先征得您的同意:
- 与国家安全、国防安全有关的
- 与公共安全、公共卫生、重大公共利益有关的
- 与犯罪侦查、起诉、审判和判决执行等司法或行政执法有关的
- 出于维护您或他人生命、财产等重大合法权益但难以得到本人同意的
- 您自行向社会公众公开的个人信息
- 从合法公开披露的信息中收集的个人信息
我们会对共享信息的第三方进行安全评估,并与其签署数据保护协议,要求其按照本政策及相关法律法规处理您的个人信息。
四、个人信息的跨境传输
为向您提供简历分析、优化与生成服务,我们需要使用位于中国境外的第三方 AI 服务处理您的内容,这将涉及把您的相关个人信息传输至境外(含美国)处理。
4.1 传输的法律基础
就中国境内用户,向境外提供上述个人信息,系为订立、履行以您为一方当事人的合同(即您所请求的简历服务)所必需。我们仅在提供服务所必需的最小范围内进行传输。上述境外接收方为 OpenAI OpCo, LLC(位于美国),处理目的为对您提交的简历及 JD 内容进行 AI 分析、改写与生成,涉及的个人信息包括简历与 JD 内容及其中的姓名、联系方式、教育与工作经历等;您可通过 info@offerlab.ltd 就该境外处理行使查阅、更正、删除等权利。
4.2 保护措施
传输过程采用加密方式进行;我们通过数据处理协议要求境外接收方对您的个人信息采取不低于《个人信息保护法》所要求的保护标准。
4.3 境外用户的数据处理地
如您位于中国境外,您理解并知悉,为提供服务,您的个人信息可能在中国、美国及第三方服务商所在的其他地区被存储和处理。
五、数据存储、保留与安全
5.1 简历与生成内容的存储
为向您提供历史记录功能,我们会保存您上传的简历、JD 内容及 AI 生成的分析与优化结果(以结构化数据形式与您的账号相关联),以便您随时查阅、管理、下载和再次使用。原始上传文件在完成解析后即行删除,我们不长期保留原始文件本身;从中提取的内容及生成结果按第 5.2 条的保留期限保存。您可随时在平台内删除相应记录。
5.2 数据保留期限
- 账号信息:在您的账号存续期间保留。账号注销后,我们将在合理期限内(一般不超过 15 个工作日)删除您的个人信息,法律法规另有规定的除外。
- 历史记录数据:保存至您删除相应记录或注销账号为止。
- 交易记录:根据法律法规,自交易完成之日起保存不少于三年。
- 网络日志:根据法律法规,保存不少于六个月。
超出上述保留期限后,我们将对您的个人信息进行删除或匿名化处理。
5.3 安全措施
我们采用 HTTPS 加密传输保护数据在传输过程中的安全;对敏感信息采取加密存储;实施严格的数据访问权限控制,仅授权人员可访问个人信息。互联网并非绝对安全的环境,我们无法作出绝对保证,请您妥善保管账号,不要与他人共享。
5.4 安全事件处理
如发生个人信息安全事件,我们将按法律法规要求,及时向您告知事件基本情况与可能影响、我们已采取或将采取的处置措施、您可防范和降低风险的建议等,并通过邮件、站内通知等方式告知;难以逐一告知时将以合理方式发布公告,同时按监管要求上报处置情况。
六、您的权利
6.1 查询和访问:您可登录账号查看您的注册信息和历史使用记录。
6.2 更正和补充:如您的个人信息有误或不完整,您可自行更正或联系我们处理。
6.3 删除:在下列情况下,您可要求我们删除您的个人信息:我们处理个人信息违反法律法规或与您的约定;未征得您同意收集、使用您的信息;您不再使用本平台服务或注销账号。
6.4 注销账号:您可联系客服注销账号。注销后,我们将停止为您提供服务,并按本政策规定期限删除或匿名化处理您的个人信息。
6.5 撤回同意:您有权撤回此前给予的同意。撤回同意不影响此前基于同意所进行处理的效力。
6.6 美国用户的补充权利:如您为美国相关州(如加利福尼亚州)居民,在适用法律范围内,您还享有知悉我们收集/使用信息、要求访问与删除、更正、以及不因行使权利而受歧视性对待的权利。我们不出售您的个人信息,也不为跨情境定向广告目的共享您的个人信息。
您可通过下述邮箱行使这些权利。
如需行使上述权利,请联系 info@offerlab.ltd。我们将在适用法律规定的合理期限内处理。为保障安全,我们可能需要您先验证身份。在与国家安全、公共安全、犯罪侦查等有关,或有充分证据表明您存在恶意或滥用权利的情况下,我们可能无法响应您的请求。
七、Cookie 与分析工具
7.1 本平台使用第三方分析工具,可能通过 Cookie 或类似技术收集您的使用行为数据,包括页面访问、点击操作、滚动行为等。
7.2 分析工具可能记录用户会话回放(录屏),用于分析用户体验和产品改进;回放数据不包含您输入的简历文字内容。
7.3 上述数据均为匿名化处理,不与您的个人身份关联。
7.4 您可通过浏览器设置拒绝或管理 Cookie。拒绝 Cookie 可能影响您使用本平台部分功能的体验。
八、未成年人保护
本平台仅面向达到其所在地成年年龄的用户。我们不会在明知的情况下收集未成年人的个人信息;对于美国用户,我们不会在明知的情况下收集 13 周岁以下儿童的个人信息。如我们发现无意中收集了未成年人个人信息,将尽快删除。如您是监护人并发现未成年人向我们提供了个人信息,请联系我们处理。
九、政策变更
我们可能不时修改本隐私政策。涉及收集方式、使用目的、信息种类、对外提供或跨境传输方式、您权利行使方式等重大变更的,我们将通过站内公告、注册邮箱通知或其他显著方式通知您;依法需要重新取得同意的,我们将重新取得您的同意。修改后的政策将在本页面发布,继续使用本平台即视为接受修改后的政策。
如我们停止运营本平台服务,我们将及时停止收集您的个人信息,通过邮件或公告通知您,并对所持有的个人信息进行删除或匿名化处理。
十、联系我们
如您对本隐私政策有任何疑问、意见或投诉,或需行使您的个人信息权利,请通过以下方式联系我们:
OfferLab © 2026 Calora LLC. 版权所有。
OfferLab Privacy Policy
Last updated: July 2026
Your trust is very important to us, and we recognize the importance of your personal information. We have developed this Privacy Policy in accordance with applicable laws and regulations to explain how we collect, use, share, store, transfer across borders, and protect your personal information. This Policy applies to users in China and in other countries and regions.
Please read this Policy carefully before using the Platform. By using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with this Policy, please stop using the Platform.
1. Information We Collect
We collect and use your personal information in accordance with the principle of minimum necessity and do not collect information unrelated to the provision of our services.
1.1 Registration Information
When you register for an account, we collect your email address to create and manage your account, verify your login, and send necessary service notifications.
1.2 Resume and Job Search Information
When you use our resume optimization or generation services, we collect:
- Resume files you upload (in PDF, Word, TXT, or image format);
- Job descriptions (JDs) and job search preferences you provide;
- Personal information you enter, such as your name, contact details, education, and work experience; and
- A personal photograph, if you choose to provide one, for resume layout purposes.
1.3 Payment Information
When you purchase paid services, payments are processed by our third-party payment service provider, Stripe. We do not directly collect or store your bank card number, credit card number, or other payment account information. Stripe processes such information in accordance with its own privacy policy. We retain only transaction records, including the order number, plan purchased, transaction time, and transaction amount, for order management and customer support.
1.4 Information Collected Automatically
When you access and use the Platform, we may automatically collect:
- Device information, such as device type, operating system version, and browser type;
- Usage data, such as records of pages visited, feature usage, and activity logs; and
- Network logs, such as IP address, access time, and request records.
This information is collected through third-party analytics tools and used for product improvement, troubleshooting, and usage statistics. Device information and log information, viewed on their own, generally cannot identify a specific individual.
2. How We Use Information
We use the information you provide only for the following purposes:
2.1 Providing Core Services: Using AI to analyze and generate optimized resume content, and providing resume download and history-viewing features.
2.2 Account Management: Verifying your identity and managing your account and subscription status.
2.3 Product Improvement: Analyzing usage data to improve product features and user experience.
2.4 Security: Identifying unusual activity, preventing security risks, and protecting the Platform and its users.
2.5 Customer Service: Responding to your inquiries, feedback, and complaints.
We do not use your personal information for advertising, user profiling, or AI model training, or for any purpose unrelated to those described above. If we intend to use your information for another purpose not described in this Policy, we will obtain your prior consent as required by law.
3. Sharing and Disclosure of Information
We do not sell your personal information to third parties. We may share your information with third parties in the following circumstances:
3.1 Third-Party AI Services
To provide resume analysis and optimization services, the resume and JD content you upload is transmitted over encrypted connections to third-party AI service providers, including providers located outside China, for processing as described in Section 4. These providers process data pursuant to data processing agreements with us and may not use it for purposes other than those agreed upon.
3.2 Third-Party Payment Services
Your payments are processed by Stripe. Stripe processes payment-related information in accordance with its own privacy policy.
3.3 Third-Party Analytics Tools
We use analytics tools to collect anonymized usage data for product improvement. These tools do not collect your resume content or personally identifiable information.
3.4 Legal Requirements
We may disclose your personal information without obtaining your prior consent where permitted by law, including where the disclosure:
- Relates to national security or national defense;
- Relates to public safety, public health, or significant public interests;
- Relates to criminal investigations, prosecutions, trials, the enforcement of judgments, or other judicial or administrative law enforcement matters;
- Is necessary to protect your or another person's life, property, or other significant lawful rights and interests, and it is difficult to obtain the individual's consent;
- Concerns personal information that you have voluntarily made available to the public; or
- Concerns personal information collected from lawfully and publicly disclosed sources.
We conduct security assessments of third parties with whom we share information and enter into data protection agreements with them, requiring them to process your personal information in accordance with this Policy and applicable laws and regulations.
4. Cross-Border Transfers of Personal Information
To provide resume analysis, optimization, and generation services, we use third-party AI services located outside China to process your content. This involves transferring your relevant personal information outside China, including to the United States, for processing.
4.1 Legal Basis for the Transfer
For users located in China, transferring the personal information described above to a recipient outside China is necessary to enter into or perform a contract to which you are a party, namely, the resume services you request. We transfer personal information only to the minimum extent necessary to provide the services. The overseas recipient is OpenAI OpCo, LLC, located in the United States. It processes the resume and JD content you submit for AI-powered analysis, rewriting, and generation. The personal information involved includes the content of your resume and JD and information contained in them, such as your name, contact details, education, and work experience. You may contact info@offerlab.ltd to exercise rights such as access, correction, and deletion in connection with this overseas processing.
4.2 Safeguards
Information is encrypted in transit. Through a data processing agreement, we require the overseas recipient to protect your personal information to standards no less stringent than those required under the Personal Information Protection Law of the People's Republic of China.
4.3 Processing Locations for Users Outside China
If you are located outside China, you understand and acknowledge that, in order to provide the services, your personal information may be stored and processed in China, the United States, and other locations where third-party service providers operate.
5. Data Storage, Retention, and Security
5.1 Storage of Resumes and Generated Content
To provide the history feature, we retain the resumes and JD content you upload, along with AI-generated analysis and optimization results, as structured data associated with your account so that you can view, manage, download, and reuse them at any time. Original uploaded files are deleted after parsing is complete, and we do not retain the original files on a long-term basis. Content extracted from those files and generated results are retained for the periods described in Section 5.2. You may delete the corresponding records through the Platform at any time.
5.2 Data Retention Periods
- Account information: Retained while your account remains active. After you close your account, we will delete your personal information within a reasonable period, generally no more than 15 business days, unless otherwise required by laws or regulations.
- History data: Retained until you delete the corresponding record or close your account.
- Transaction records: Retained for at least three years from the date a transaction is completed, as required by laws and regulations.
- Network logs: Retained for at least six months, as required by laws and regulations.
After the applicable retention period expires, we will delete or anonymize your personal information.
5.3 Security Measures
We use HTTPS encryption to protect data in transit, encrypt sensitive information at rest, and implement strict data access controls so that only authorized personnel may access personal information. The Internet is not an entirely secure environment, and we cannot provide an absolute guarantee of security. Please safeguard your account and do not share it with others.
5.4 Security Incident Response
If a personal information security incident occurs, we will, as required by applicable laws and regulations, promptly inform you of the basic facts and potential impact of the incident, the measures we have taken or will take, and steps you can take to prevent and mitigate risks. We will notify you by email, an in-Platform notice, or other appropriate means. If individual notification is impracticable, we will issue a public notice in a reasonable manner. We will also report our response to the relevant regulatory authorities as required.
6. Your Rights
6.1 Inquiry and Access: You may log in to your account to view your registration information and usage history.
6.2 Correction and Supplementation: If your personal information is inaccurate or incomplete, you may correct it yourself or contact us for assistance.
6.3 Deletion: You may ask us to delete your personal information if our processing violates laws, regulations, or our agreement with you; if we collected or used your information without obtaining your consent; or if you no longer use the Platform's services or close your account.
6.4 Account Closure: You may contact customer service to close your account. After your account is closed, we will stop providing services to you and delete or anonymize your personal information within the periods specified in this Policy.
6.5 Withdrawal of Consent: You have the right to withdraw consent that you previously provided. Withdrawing consent does not affect the validity of processing carried out on the basis of your consent before it was withdrawn.
6.6 Supplemental Rights for U.S. Users: If you are a resident of an applicable U.S. state, such as California, you may also have, to the extent provided by applicable law, the right to know about the information we collect and use, the right to request access to and deletion of your information, the right to correct your information, and the right not to receive discriminatory treatment for exercising your rights. We do not sell your personal information or share it for cross-context behavioral advertising. You may exercise these rights by contacting us at the email address below.
To exercise any of the rights described above, please contact info@offerlab.ltd. We will process your request within a reasonable period as required by applicable law. To protect your information, we may need to verify your identity before processing your request. We may be unable to respond to a request that relates to national security, public safety, or a criminal investigation, or where sufficient evidence indicates that the request is malicious or constitutes an abuse of rights.
7. Cookies and Analytics Tools
7.1 The Platform uses third-party analytics tools that may collect usage data through cookies or similar technologies, including page visits, clicks, and scrolling activity.
7.2 Analytics tools may record replays of user sessions for user experience analysis and product improvement. Replay data does not contain resume text that you enter.
7.3 The data described above is anonymized and is not linked to your identity.
7.4 You may refuse or manage cookies through your browser settings. Refusing cookies may affect your experience with certain features of the Platform.
8. Protection of Minors
The Platform is intended only for users who have reached the age of majority where they live. We do not knowingly collect personal information from minors. For users in the United States, we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected a minor's personal information, we will delete it as soon as possible. If you are a parent or guardian and become aware that a minor has provided us with personal information, please contact us.
9. Changes to This Policy
We may revise this Privacy Policy from time to time. If we make a material change to how we collect information, the purposes for which we use it, the types of information involved, how we disclose or transfer it across borders, or how you exercise your rights, we will notify you by an in-Platform announcement, an email to your registered address, or another prominent method. If applicable law requires us to obtain your consent again, we will do so. The revised Policy will be posted on this page. Your continued use of the Platform constitutes acceptance of the revised Policy.
If we discontinue operation of the Platform, we will promptly stop collecting your personal information, notify you by email or public announcement, and delete or anonymize the personal information we hold.
10. Contact Us
If you have any questions, comments, or complaints about this Privacy Policy, or if you wish to exercise your personal information rights, please contact us at:
OfferLab © 2026 Calora LLC. All rights reserved.